Frequently Asked Questions
Why isn't my puppy or unicorn talking?
How do I start "Hide and Seek" mode?
How do I end "Hide and Seek" mode on the babies?
How do I work the Mommy in "Hide and Seek" mode?
Why are they so loud?
How long will the animals stay in "Hide and Seek" mode?
Why are some of the phrases a little hard to understand?
Are the puppies and unicorns compatible?
Can I turn off the voices?
How many batteries do I need for each animal? Are they included with the animals?
- Check to make sure batteries are installed correctly.
- Make sure the speaker box is set in the "on" position.
- Check to make sure that batteries are working batteries.
How do I start "Hide and Seek" mode?
- Press and hold the embroidered button on the foot of the unicorn or puppy for 3 seconds
How do I end "Hide and Seek" mode on the babies?
- Wait 30 seconds for the babies to start calling out clues and then push the embroidered button on the foot of the unicorn or puppy for 1 second
How do I work the Mommy in "Hide and Seek" mode?
- Press and hold her button for 3 seconds. She will say, "Let's play hide and seek"
- Press again for only 1 second and she will say, "Are you ready? I'll count while you go hide. 1...2...3...etc to 10"
- Press again for 1 second and she will say, "Ready or not, here I come?"
- Press again for 1 second and she will say, "Apples, peaches, pumpkin pie...whoever's not ready, holler I"
- She will continue to rotate between "Ready or not" and "Apples, peaches" when you push her paw for one second.
- When she has found the babies push and hold for 3 seconds and she will say, "There you are! I'm so glad we found you!"
Why are they so loud?
- We anticipated that the animals would be hidden underneath things, in closets, etc. and that they would need to be loud to be heard.
How long will the animals stay in "Hide and Seek" mode?
- Until the button is pressed and held for 3 seconds or until the batteries wear out:)
Why are some of the phrases a little hard to understand?
- We recorded the actual voices of some of our favorite children that are 3-4 years old. Some of the phrases were a little tough for them to say. We favored authenticity over understanding.
Are the puppies and unicorns compatible?
- Yes! Of course. Mix up the unicorns and puppies for more fun.
Can I turn off the voices?
- Yes! Open up the velcro pocket on the puppy or unicorn and find the speaker box and move the switch to "off". When you want voices again, move the switch back to the "on" position.
How many batteries do I need for each animal? Are they included with the animals?
- Each animal needs 3 AAA batteries and they are NOT included.